Legal
Refund & Cancellation Policy
Business: Tareq Prime Advisory LLC
Brand: TPrime Tax
1.General Refund Policy
Once Tareq Prime Advisory LLC has received payment and commenced substantive professional tax preparation work, the service fee is generally non-refundable.
The fee compensates TPA for professional time, expertise, document review, tax analysis, preparation, calculations, communication, draft preparation, review, and applicable filing services.
2.Free Tax Estimate
A free tax estimate is provided for informational purposes only.
The estimated refund is not guaranteed and may change after complete tax documents are received and reviewed.
A difference between the preliminary estimate and the final tax result does not automatically qualify the client for a refund.
3.No Refund After Professional Work Has Started
A refund will generally not be provided when substantive work has already commenced and the client subsequently:
- Changes their mind;
- Decides not to file;
- Decides to use another tax preparer;
- Decides to prepare the return themselves;
- Finds a lower-priced provider;
- Receives a draft copy and chooses not to continue;
- Uses information or calculations obtained during the engagement elsewhere;
- Takes the prepared information to another tax professional;
- Is dissatisfied with the expected refund; or
- Requests a refund after substantial preparation work has been completed.
4.Client Uses Another Tax Professional
The client may choose another tax professional at any time; however, choosing another provider after TPA has performed substantive professional work does not automatically create an entitlement to a refund.
Information, calculations, tax analysis, and professional assistance provided during a paid engagement form part of the professional service for which the client has paid.
5.Cancellation Before Work Begins
If the client cancels before substantive professional work has commenced, TPA may, at its discretion, issue a full or partial refund.
Applicable payment-processing or administrative charges may apply where permitted.
6.E-Filing Rejection
If a return is rejected because of an issue reasonably within TPA's responsibility, TPA will make reasonable efforts to correct and resubmit the return where such service is included in the original engagement.
An e-file rejection, processing delay, adjustment, or governmental decision does not automatically create an entitlement to a refund of professional fees.
7.Tax Refund Amount
TPA does not guarantee a specific refund amount.
The actual refund is determined by the applicable tax authority and may be affected by adjustments, offsets, additional information, or other circumstances outside TPA's control.
8.Acceptance of Policy
By making a payment, submitting tax documents, or engaging TPrime Tax for tax preparation services, the client acknowledges that they have read and agreed to this Refund & Cancellation Policy.
Tareq Prime Advisory LLC
Email: info@tprimetax.com
Website: tprimetax.com
